❓ Frequently Asked Questions
What is your MOQ?
Usually our MOQ is 10,000pcs. However, we accept lower quantities for trial orders if we have ready goods in stock.
Can I get samples?
Sure, we can provide 2-3pcs of each item for free if the samples are currently available.
How long is the production lead time?
Normally the delivery time is about 30-45 days. In some cases, 20 days is possible. Stock items can ship within 3 days after order confirmation.
Is it okay if I want my own design?
Yes, we have a strong designer team that can design based on your requirements. We can also open new moulds for your specific samples.
How many colors are available?
We match colors using the Pantone Matching System. Simply provide the Pantone color code you need, and we will match it. We can also advise on popular market colors.
What is your payment term?
Our normal term is T/T (30% deposit, 70% balance against copy of B/L). We also accept D/P and L/C at sight.