Frequently Asked Questions
Can I request a customized design?
Yes, both OEM and ODM services are available. You can provide your specific design or describe the shapes and products you prefer.
What materials are used for these wall arts?
The products are crafted from high-quality metal (iron) with a standard thickness of 1.2mm, processed through handmade or semi-manual techniques.
Are these items suitable for outdoor use?
Yes, our metal garden stakes and wall arts are designed for both indoor and outdoor applications, making them ideal for garden and home decor.
How do you guarantee product quality?
We always provide a pre-production sample before starting mass production and conduct a final inspection before every shipment to ensure quality standards.
What is the standard ordering process?
The process involves: Inquiry → Quotation → Negotiation → Samples → PO/PI → Mass Production → Balance/Delivery.
Is there a sample policy?
We offer stock samples for free (excluding freight). For custom shapes, a sample fee applies, which may be refundable depending on the final order quantity.
Dehua Decor
