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Frequently Asked Questions
1. Can we get free samples?
Yes, you can. Samples are free for customers who confirm orders, though the freight for express is on the buyer's account.
2. Can we combine many items in one container for the first order?
Yes, you can. However, the quantity of each ordered item should reach our minimum order quantity (MOQ).
3. What is the normal lead time for orders?
For plastic products, we typically send goods within 15-20 work days. For aluminum or OEM products, the delivery time is approximately 35-40 work days after receiving the deposit.
4. What is your payment term?
Our standard term is T/T: 30% deposit, and the balance against the B/L copy within 25-30 days after departure from port.
5. How do you control product quality?
We make samples before mass production. Once approved, we perform 100% inspection during production, followed by random inspections before packing.
6. How can I receive a price quotation quickly?
You can send an email with clear product requirements. Providing detailed information ensures a faster and more accurate reply.