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Frequently Asked Questions
Why choose our products?
Our products feature low MOQ and high quality. We accept OEM and Trade Assurance orders to ensure customer satisfaction.
How long is the production lead time?
For in-stock items, we deliver within 3-7 days. Regular lead time for custom goods is 20-45 days, depending on the order quantity.
What are the available payment terms?
We accept TT, LC, and Trade Assurance payments. Please consult our team if you have specific payment requirements.
How long will it take to receive the goods?
Shipping by Air/Express takes approximately 7-10 days. By Sea, it usually takes 15-45 days depending on the destination port.
How do you handle product quality concerns?
We have a professional after-sales department dedicated to solving 100% of quality problems. You can feel secure in our cooperation.
Can I get samples before placing a large order?
Yes, if stock is available, we provide samples. The customer covers sample costs and freight, which can be discounted on future large orders.
Dehua Decor
