Frequently Asked Questions
Q1 Can you provide customized designs?
Yes, we offer customized designs and can develop new products based on your specific needs. Our team will work with you to create unique items.
Q2 What materials are used in your products?
We use high-quality, carefully selected materials to ensure long-lasting durability and high-end aesthetic appeal.
Q3 Can I apply for samples?
Yes, we offer 1 free sample, but the express courier fees are the responsibility of the buyer.
Q4 How is the product quality controlled?
We perform 100% Quality Control (QC) inspections before any goods are packed and shipped.
Q5 What are the payment terms?
Our standard terms are T/T: 30% deposit in advance and the 70% balance settled before shipment.
Q6 What is the delivery lead time?
Sample lead time is approximately 1 week. For bulk orders, the lead time is around 1 month depending on order volume.
Dehua Decor
